BNI Vermont
Operations Administrator Role
BNI Vermont is a franchise of BNI Global, which is world-wide membership organization with 270,000+ members and 9,400+ chapters. In Vermont we work to provide training, consultation, networking opportunities, and support to hundreds of member-professionals throughout the state who use BNI’s word-of-mouth marketing program to grow their businesses. We are a group of passionate, positive, solution-based professionals and we work to hire other like-minded individuals. We have created an environment of communication, trust, and growth for everyone involved!
The Operations Administrator role is critical in the success of the organization. The role oversees most of the back-end tasks of the organization and works very closely with the Executive Director and Director Consultants throughout the state.
Operations Administrator Qualities:
- Thrives and pursues organization in all things.
- Understands the importance of kind, effective, and efficient communication.
- Works well with technology and is open to learning new software, including but not limited to:
- All Microsoft Office products (Word, Excel, and PowerPoint)
- All Google products (Drive, Docs, Sheets, and Slides)
- Task software (such as “Remember the Milk”)
- Online software (i.e. Survey Monkey, Doodle, Hootsuite, Slack, BNI Connect, and BNI University)
Job Requirements:
- You provide your own laptop and Microsoft Office
- Ability to travel to and from the BNI Vermont regional office 1-3 days a week
- Use of your own smartphone (we will provide a specific phone # that will ring to your smartphone)
- 40 hours (or less) a week
- Dog and cat friendly (BNI Regional Office has pets)
Job Benefits:
- Flexible hours
- Flexible work location (60-80% work from home)
- Occasional and unplanned meals and gifts
- Some self-directed job choices to reflect your personal interests
Starting pay is an annual salary with opportunities for raises based on performance.
The Operations Administrator responds to five areas on any given day to direct their work efforts:
- Email: Process, correspond, and/or follow up to all [email protected] emails as they arrive.
- Phone: Process, correspond, and/or follow up to all calls received to your phone as they arrive.
- Tasks: Process, correspond, and/or follow up to all tasks in the Remember The Milk app.
- Mail: Process, correspond, and/or follow up to all mail that comes into the BNI Vermont office.
- The Executive Director: Assist the Executive Director as necessary and as directed.
Activities that pertain to Email and Phone:
- Address questions from members
- Corresponding with BNI VT Director Consultants & Ambassadors and chapter Leadership Teams as necessary
- Complete member requests that come in through email (Supply Orders for chapters, Weekly Dues Reports)
Activities that pertain to Tasks:
- Running monthly tracking reports, including:
- The Power of One Report (a membership tracking report)
- Member Success Program and New Member Skills Workshop attendance
- Chapter Reports (Membership, Referral, Retention)
- Posting to social media
- Planning large-scale BNI events (Annual Awards Banquet, Summer Picnic, state-wide Mixers)
- Preparing supplies for BNI trainings and local events (such as regional Training, Trade Shows, and Workshops)
Activities that pertain to Mail:
- Process New and Renewing member applications
- Scanning pertinent mail into Google Documents
- Sending chapter mail to Leadership Teams
Activities that pertain to the Executive Director:
- Updating and tracking inventory in the BNI Office
- Photocopying and Scanning documents
If you are interested in applying for this position, contact BNI Vermont Executive Director, Vickie Wacek, via email at [email protected]. You are also encouraged to forward this information to any interested parties as you see fit.
