As BNI regions grow and mature, members and chapters typically become more knowledgeable and sophisticated in their networking abilities, and we strive to give them more and focused support.
The mission of Member Services is to help the members achieve a positive and financially rewarding experience as a member of BNI, and to ensure that our chapters have every advantage in attaining success both as a chapter and as individuals in business.
The following are the duties and benefits of the Member Services Director:
Works closely with DCs and regional office and BNI HQ
Supports Membership Committees
Dedicated and consistent voice
Non emotional approach
Determines underlying issue
Avoid knee-jerk reaction
Consistency in the region
Policies applied equally
Technical questions e.g., company paid, transfers, Medical Leave etc.
Frees up regional resources
Assist DCs - Good of the chapters
Look at alternatives solutions, approaches, and suggestions
Other region experiences
Non-punitive versus punitive
Keep good members and improve individual and chapter success
Issues or Opportunities – Perception
Contact Ken Keegler today by calling 508-336-8814 or click here to send an email